Last updated: July 25, 2026
Listing Lens Pro respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Listing Lens Pro collects, uses, shares, stores, and protects personal information when you visit our website, contact us, book a service, make a payment, or use our photography and real estate media services.
In this Privacy Policy, “Listing Lens Pro,” “we,” “us,” and “our” refer to Listing Lens Pro.
We may collect the following types of information:
This may include:
When you schedule a service, we may collect:
When you make a payment, a third-party payment processor may collect your billing and payment-card information.
Listing Lens Pro may receive information such as the payment amount, transaction status, billing name, and payment confirmation. Payment processors handle payment information according to their own privacy policies and security practices.
When you use our photography, floor-plan, video, drone, or image-editing services, we may receive or create:
We may keep records of messages sent through:
When you visit our website, certain technical information may be collected automatically, including:
This information may be collected through cookies and similar technologies.
We may use personal information to:
We will not use personal information for an unrelated purpose without obtaining consent unless permitted or required by law.
By providing personal information to Listing Lens Pro, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy.
You may withdraw your consent by contacting us. However, withdrawing consent may prevent us from completing a booking, processing a payment, delivering your order, or providing another requested service.
Consent may not be withdrawn where we are legally or contractually required to keep or use certain information.
We may send promotional emails or messages when you have provided consent or when otherwise permitted by law.
You can unsubscribe at any time by:
You may still receive non-promotional communications related to an active booking, payment, appointment, or completed service.
We do not sell or rent personal information.
We may share limited information with service providers that help us operate our business, including:
These parties should receive only the information reasonably necessary to perform their services.
We may also disclose information:
Photos, videos, drone footage, floor plans, and other property media are primarily collected or created to complete the services ordered by the client.
We will not publicly disclose private client contact information as part of our portfolio.
Completed property media may be used in our portfolio, website, social media, or promotional materials only where permitted by our service agreement or where appropriate permission has been obtained.
Clients are responsible for ensuring that they have permission from the property owner or authorized representative to arrange photography, provide property access, and submit files or information to Listing Lens Pro.
Our website may use cookies and similar technologies to:
You can block or delete cookies through your browser settings. Disabling certain cookies may prevent some parts of the website or booking system from working correctly.
Where required, we will request consent before using non-essential analytics or advertising cookies.
Our website may contain links to third-party websites or use third-party services for payments, booking, maps, analytics, social media, or file delivery.
These third parties have their own privacy policies and practices. Listing Lens Pro is not responsible for how an independent third party collects or uses information after you leave our website or directly interact with its services.
Some service providers may store or process personal information outside British Columbia or Canada.
When information is processed in another country, it may be subject to that country’s laws and may be accessible to courts, law-enforcement agencies, or government authorities in that jurisdiction.
We take reasonable steps to select reputable service providers and limit the information shared with them.
We retain personal information only for as long as reasonably necessary to:
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it.
Some completed property media may be retained for backup, record-keeping, portfolio use where permitted, or future client requests.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from:
These safeguards may include password protection, access restrictions, secure service providers, software updates, and secure storage practices.
However, no website, email system, online payment method, or internet transmission can be guaranteed to be completely secure.
If we become aware of a privacy or security incident, we will take reasonable steps to investigate, contain, and address it.
Where required by applicable law, we will notify affected individuals and the appropriate privacy authority.
You may request:
We may need to verify your identity before responding.
In certain situations, applicable law may allow or require us to refuse access to some information. If this happens, we will explain the reason where legally permitted.
Our website and services are intended for adults and business clients.
We do not knowingly collect personal information from anyone under 18 without appropriate permission. Anyone under 18 should not submit personal information or book a service without the involvement of a parent or legal guardian.
We may update this Privacy Policy when our services, website tools, business practices, or legal obligations change.
The updated policy will be posted on our website with a revised “Last updated” date. Continued use of the website after an update means that the revised policy will apply to future interactions.
Questions, concerns, access requests, or complaints regarding privacy can be directed to:
Privacy Officer
Listing Lens Pro
Email: info@ListingLensPro.com
Phone: 604-316-3236
Website: ListingLensPro.com
We will review privacy questions and complaints and respond within a reasonable period.
